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Cancellation Policy

NO SHOW POLICY

1) Accommodation rooms shall be held until 18.00 hrs after which they shall be released if the Hotel in not notified of late arrivals
2) All late arrivals must be communicated to the hotel at least 48 hours prior to arrival date
3) A rooming list should be supplied to the hotel at least 48 hours prior to arrival date
4) For Guests requiring Airport transfers, an itinerary list stating clearly the Guest name, arrival time and flight details should also be supplied to the hotel at least 48 hours prior to the arrival date

 

TERMS & CONDITIONS

1) Rates are subject to the Hotel’s exchange rate at any given time
2) A reservation is considered provisionally until 100% payment is made to confirm the booking
3) Confirmations of bookings are subject to availability
4) Prices are subject to change without notice
5) Confirmations must be done at least seven (07) days from date of quote.
Otherwise, the hotel reserves the right to cancel the reservation and sell the reserved rooms
6) Confirmations can only be done with a Local Purchase Order where applicable
Otherwise 100% payment must be made in order to confirm the booking
7) For Group bookings a 100% payment must be made at least Fourteen (14) days prior to arrival date with a rooming list
8) All Accommodation rates are inclusive of a Full English Breakfast unless otherwise stated

 

DEPOSITS AND PAYMENTS

1) Payments shall be made directly to Cresta Golfview Hotel by Cash, Cheque, Bank Transfer, Visa Card or Master Card credit cards

 

CANCELLATION POLICY

1) Thirty (30) days or more prior to arrival date – No charges plus 100% refund
2) Fourteen (14) to Twenty-nine (29) days prior to arrival date – A penalty of 25% of the full reservation cost
3) Seven (07) to Thirteen (13) days prior to arrival date – A penalty of 50% of the full reservation cost
4) Six (06) days or less prior to the arrival date – A penalty of 100% of the full reservation cost

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